You will become familiar with the systems and procedures required for effective and efficient front office operations. You will also gain a thorough understanding of key hospitality legislations while developing practical and theoretical aspects to enhance customer experience.

This microcredential is specifically designed to enhance your skills in food and beverage services. You will gain in-depth professional insights and invaluable skills that will help you become business-savvy hospitality professionals and explore new opportunities in the industry.

If you are looking to perfect your techniques in culinary arts and master different cooking methods, then this microcredential is ideal for you. Besides perfecting the basics of different cutting skills, this hands-on workshop will teach you vital cooking fundamentals and kitchen management skills. You will also learn how to expertly operate a kitchen, whilst learning to curate recipes and giving it your personal touch.

Are you looking for a contemporary and highly relevant housekeeping training programme? This microcredential is a systematic approach to housekeeping skills that will give you a thorough overview of the entire service. You will gain a holistic overview of the industry, learn how to maintain and deliver quality service, and learn the technical details of hospitality and housekeeping.

This microcredential is specifically designed for entry-level employees in the hotel industry. You will learn English language skills to help you effectively communicate with English-speaking guests and other stakeholders within the industry. Upon completion of this module, you will not only be able to communicate effectively in the English language, but speak, listen, read and write with confidence.